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Privacy Policy

Last Updated: November 1, 2023

Table of Contents

  • Introduction
  • Information We Collect
  • How We Use Your Information
  • Information Sharing and Disclosure
  • Cookies and Tracking Technologies
  • Data Security
  • Your Rights and Choices
  • Children's Privacy
  • International Data Transfers
  • Changes to This Privacy Policy
  • Contact Us

Introduction

Maple Explorer Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tsvetochnaya-selidi.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Request information about our services
  • Participate in surveys or contests
  • Submit travel inquiries or book tours
  • Contact our customer service team

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing information
  • Travel preferences and requirements
  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Site
  • Time and date of your visit
  • Time spent on those pages
  • Referring website addresses

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your travel bookings and requests
  • Send you promotional materials and newsletters
  • Respond to your comments, questions, and requests
  • Personalize your experience on our Site
  • Monitor and analyze usage patterns and trends
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, and other contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Travel Partners

To facilitate your travel arrangements, we may share necessary information with hotels, tour operators, transportation providers, and other travel-related partners.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of Maple Explorer Tours, our customers, or others.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our Site.
  • Marketing Cookies: Used to track visitors across websites to enable personalized advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies and how to manage them, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Following the unsubscribe instructions included in our marketing emails
  • Contacting us using the details provided below

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there. Your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +1 (604) 555-7890
  • By mail: 123 Maple Street, Vancouver, BC V6B 2Y9, Canada

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